Grievance and Conduct Program

Texas Tech Health El Paso students are expected to follow university conduct standards and applicable federal, state, and local laws. Students also have the right to seek a prompt and fair review of complaints or grievances involving other students or university personnel.

Report a Student Grievance

Use the online reporting form to submit a student grievance for review. The form opens in a separate reporting system.
Submit a Student Grievance Report

Review Conduct and Grievance Policies

The Institutional Student Handbook explains standards of professional and academic conduct, disciplinary procedures, and the university's student complaint and grievance processes.


School-Specific Policies and Handbooks

Each school may have additional procedures for student mistreatment, academic concerns, grade appeals, or other complaints. Review the handbook or student affairs resources for your school.


Other Types of Concerns

Some concerns are handled through separate policies or offices. Review the applicable process before submitting a general grievance.



Community Expectations and Student Rights

By accepting admission and enrolling at Texas Tech Health El Paso, students retain the rights and responsibilities of citizenship.

Students are expected to comply with:
  • Federal, state, and local laws;
  • Rules and regulations of the Texas Tech University System Board of Regents;
  • Texas Tech Health El Paso policies and regulations; and
  • Directives issued by authorized Texas Tech Health El Paso officials acting within the scope of their duties.

Texas Tech Health El Paso is a community of students, faculty, and staff engaged in education, research, patient care, and service. Consistent with the university’s Values-Based Culture, all members of the community are expected to demonstrate respect, service, accountability, integrity, and teamwork.

The Texas Tech Health El Paso Institutional Student Handbook and Code of Professional Conduct describe the standards of behavior expected of students, as well as the procedures available for submitting grievances and addressing alleged misconduct.

Individual schools may also maintain student-mistreatment policies and reporting procedures. Students should review the handbook and student affairs resources for their school for additional information.


Student Services and Student Engagement

Student Services and Student Engagement
137 Rick Francis Street
El Paso, TX 79905

Medical Sciences Building II 
Room 2C201

Phone: 915-215-4370
E-mail: elp.studentservices@ttep.edu

Hours of Operation
Monday-Friday 8 a.m.-5 p.m.